Ambo Foods

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866.414.0188

Shipping Information 

We ship to the entire United States, either via USPS or UPS, and do our best to keep our standard shipping rates as affordable as possible. With our tiered shipping structure, higher order purchases qualify for free shipping, making it easy to buy in bulk and take our omega-3-based products consistently. Our shipping rates are calculated based on the subtotal cost of the product(s) ordered. Please consult the table below to see the exact standard shipping rate of your order:

Order Subtotal Shipping Charges
Up to $9.99 $7.00
$10.00 - $49.99 $12.00
$50.00 - $74.99 $15.00
$75.00 - $110.99 $20.00
$111.00 + FREE SHIPPING

 

In addition to the standard shipping, you also have the choice of two additional shipping methods:

UPS Second Day Air: With the UPS Second Day Air, you will receive your Omega3 Innovations package within two days.

UPS Next Day Air:We will rush your order with overnight delivery by UPS. The order must be received by 1:00 pm Eastern Standard Time.

Shipping Policy

Orders received before noon EST are generally shipped the same day if received at the beginning of the week. Since all of our products are fresh and contain no preservatives, they may need to be kept cold to maintain their shelf life. We ship our products cold or frozen with cool packs and special foil-lined boxes so they should survive a trip lasting 4 to 5 days. We hesitate to ship products on a Thursday or Friday, since that can increase travel time. However, orders received for here in Florida can be shipped on a Thursday.

Although we place a high priority on getting your order shipped as soon as possible, please note we make no guarantees as large orders, seasonal peaks, severe weather conditions or other circumstances may sometimes delay shipping.

Also, be sure that your shipping address is accurate! All carriers will charge a re-routing fee if a package is re-routed due to an incorrect or incomplete address. We reserve the right to pass this $18 re-routing fee on to you if this situation should occur.

Frequently Asked Questions

How will my order be shipped?
We ship Omega Cure, Omega Passion, Omega Heaven and Omega Cookies through either UPS or priority mail, depending on which route will reach you the fastest. This way, your order spends a minimal amount of time en route to you.

How will my order stay cold during shipping?
Every Omega Cure and Omega Passion order is lovingly packed in insulated boxes and enclosed with frozen gel packs to keep the product cold. We choose the fastest delivery method to make sure the order gets from our freezer to yours as quickly as possible. In most cases, the order arrives within two to three days.

If my Omega Cure arrives warm, is it still good?
Yes! Since we package the bottles in insulated boxes with extra gel packs, the bottle will not have been exposed to heat for long. Additionally, until you break the bottle's seal, the oil will not start oxidizing. But don't get too careless. Put your Omega Cure in the refrigerator or freezer as soon as possible to make sure it stays fresh. If you still feel skeptical, taste and smell the oil for any hint of fishiness. If it tastes fine, the oil is good.  

How do I save on shipping costs?
The best way to save on shipping - particularly on Omega Cure purchases - is to join our flexible subscription program. The subscription program provides free shipping on three bottles of Omega Cure, which are delivered to your home on your preferred schedule. 

Note that for any order over $111.00, you will receive free shipping. Therefore, to reduce shipping fees, order several tins, boxes, or bottles at a time, and simply store the extra product in the freezer until you are ready to use it.

Where do you ship?
We provide shipping to all parts of the mainland of the United States of America, including Alaska and Hawaii. We also provide shipping to Canada.

What do I do if I want to order large quantities of product at a time?
Please call 1-866-414-0188 to inquire about large orders.

Check Order Status

It's easy to check the status of your order! Just visit My Account and sign in with your Omega3 Innovations ID and password to get a summary of any orders placed online. You'll see your order number, the date the order was placed, the status of the order, order total, the shipping method, and package tracking information for items that have shipped. If you placed your order over the phone or via mail/fax, you can check your order status by contacting one of our customer services specialists at 1-866-414-0188 or emailing contacts@omega3innovations.com